Terms of service
Terms of Service
Welcome to Threaded Visions. These Terms of Service (“Terms”) govern your use of our website and your purchase of products from our online store. By accessing our website, placing an order, or using our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website.
1. About Our Store
Threaded Visions is an online retailer offering graphic T-shirts and other apparel products. Our products are made to order through third-party print-on-demand and fulfillment partners. This means that products may be printed, packaged, and shipped by our fulfillment partners after an order is placed.
2. Products and Product Information
We make every effort to ensure that product descriptions, images, colors, sizes, and other information displayed on our website are accurate. However, colors may appear slightly different depending on your device or screen settings.
Because our products are printed on demand, minor variations in print placement, color, or appearance may occasionally occur.
We reserve the right to correct errors, update product information, change prices, discontinue products, or modify product availability at any time without prior notice.
3. Orders and Payments
When you place an order through our website, you agree to provide accurate and complete information necessary to process and deliver your purchase.
Submitting an order does not guarantee acceptance. We reserve the right to refuse, cancel, or limit an order for reasons including product availability, pricing errors, suspected fraudulent activity, incorrect customer information, or other circumstances that may prevent us from fulfilling the order.
Payment must be successfully received before an order can be processed.
4. Made-to-Order Products
Because our products are made to order, production may begin shortly after your order is submitted. Once production has started, an order may not be able to be canceled or modified.
Please carefully review your product selection, size, color, shipping address, and other order details before completing your purchase.
5. Pricing
All prices displayed on our website are in U.S. dollars unless otherwise stated.
We reserve the right to change product prices at any time. Price changes will not affect orders that have already been successfully placed and accepted.
If a pricing or product information error occurs, we reserve the right to cancel the affected order and provide a refund for any amount already paid.
6. Shipping and Delivery
We offer free standard shipping on eligible orders as stated on our website.
Orders are generally processed and produced before being shipped. Production and delivery times may vary depending on the product, destination, carrier, seasonal demand, and other circumstances.
Once an order has been shipped, tracking information may be provided when available.
We are not responsible for delays caused by shipping carriers, weather, customs, incorrect shipping information, or other circumstances outside our reasonable control.
Customers are responsible for providing an accurate and complete shipping address when placing an order.
7. Returns, Refunds, and Exchanges
Because our products are made to order, we generally do not accept returns or exchanges for incorrect size selection, changes of mind, or ordering the wrong product.
However, if you receive an item that is damaged, defective, misprinted, or substantially different from what you ordered, please contact us within 30 days of delivery.
When contacting us about a damaged, defective, or incorrect item, we may request photographs or other information to help us investigate the issue.
If your claim is approved, we may provide a replacement or refund, depending on the circumstances.
Please review our Return Policy for additional information regarding returns and refunds.
8. Order Cancellations
If you need to cancel or change an order, please contact us as soon as possible after placing your order.
Because our products are made to order, we cannot guarantee that cancellation or modification requests can be accommodated once production has begun.
9. Intellectual Property
All content on this website, including but not limited to graphic designs, artwork, logos, photographs, product images, text, graphics, website layouts, and other materials, is owned by or licensed to Threaded Visions unless otherwise stated.
You may not copy, reproduce, modify, distribute, sell, publish, or use our designs, artwork, branding, or other website content for commercial purposes without our prior written permission.
Purchasing a product from our store does not transfer ownership or copyright of the artwork or design printed on that product.
10. Acceptable Use
You agree to use our website only for lawful purposes.
You may not use our website to:
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Violate any applicable law or regulation.
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Attempt to gain unauthorized access to our website or systems.
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Interfere with the operation or security of our website.
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Submit false, fraudulent, or misleading information.
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Copy or misuse our content, designs, or intellectual property.
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Engage in activity that could damage our business, website, or customers.
11. Third-Party Services
We may use third-party companies and services to operate our business, including payment processors, website providers, print-on-demand companies, fulfillment services, shipping carriers, analytics providers, and other service providers.
These third parties may process information necessary to provide their services and fulfill your order.
Your use of third-party services may also be subject to the terms and policies of those third parties.
12. Personal Information
When you place an order or use our website, we may collect information necessary to process your purchase, communicate with you, and fulfill your order.
We will handle personal information in accordance with our Privacy Policy.
13. Disclaimer
Our website and products are provided on an “as available” basis. While we make reasonable efforts to provide accurate information and reliable services, we do not guarantee that our website will always be available, uninterrupted, error-free, or completely free from technical issues.
We also cannot guarantee that product colors or appearances will be identical to how they appear on every device or screen.
14. Limitation of Liability
To the fullest extent permitted by applicable law, Threaded Visions and its owners, employees, affiliates, and service providers will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our products.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
15. Force Majeure
We are not responsible for delays or failures to perform our obligations when caused by circumstances beyond our reasonable control, including natural disasters, severe weather, pandemics, transportation disruptions, labor disputes, government actions, internet or technology failures, supply shortages, or other unforeseen events.
16. Changes to These Terms
We may update or modify these Terms from time to time. Any changes will become effective when posted on this page unless otherwise stated.
Your continued use of our website after changes are posted constitutes your acceptance of the updated Terms.
17. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Threaded Visions operates, without regard to conflict-of-law principles.
18. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue to remain in effect.
19. Entire Agreement
These Terms, together with our Privacy Policy, Return Policy, Shipping Policy, and any other policies posted on our website, constitute the entire agreement between you and [Store Name] regarding your use of our website and purchase of our products.
20. Contact Us
If you have questions about these Terms of Service, your order, or our products, please contact us:
Threaded Visions
Email: support@threaded-visions.com
Website: https://threaded-visions.com/
We are happy to assist with questions regarding orders, products, shipping, returns, or other store-related matters.